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Effective Date: June 3, 2024
Welcome to Smile Psychiatry. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This privacy policy outlines the types of personal information we collect, how we collect and use this information, our data retention practices, data security measures, consent procedures, protection of sensitive information, handling of communication data, and the rights of data subjects.
1. Personal Information
Information We Collect:
– Personal Details: Name, address, email, phone number, and date of birth.
– Health Information: Medical history, treatment plans, and progress notes.
– Payment Information: Credit card numbers, billing address, and transaction details.
How We Collect Information:
– Directly from You: Through forms, appointments, and direct communication.
– Automatically: Via cookies and other tracking technologies when you visit our website.
How We Use Information:
– To provide and manage psychiatric services.
– To communicate with you regarding appointments, treatment plans, and other relevant information.
– To process payments and manage billing.
– To improve our website and services.
How We Store Information:
– Personal information is stored securely in our electronic health record system and billing system.
– Data is encrypted and access is restricted to authorized personnel only.
2. Data Retention
Retention Periods:
– Medical Records: Retained for a minimum of seven years after the last patient interaction, in accordance with legal requirements.
– Payment Information: Retained for the duration of the billing process and as required for financial records.
– Communication Data: Retained for a period of one year.
3. Data Security
Protection Measures:
– We employ industry-standard security measures including encryption, firewalls, and secure servers.
– Regular audits and updates are performed to maintain data security.
– Access to personal information is limited to authorized personnel only.
4. Consent
Obtaining Consent:
– We obtain explicit consent for collecting personal and sensitive information.
– You may withdraw consent at any time by contacting us.
5. Sensitive Information
Welcome to Smile Psychiatry. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This privacy policy outlines the types of personal information we collect, how we collect and use this information, our data retention practices, data security measures, consent procedures, protection of sensitive information, handling of communication data, and the rights of data subjects.
1. Personal Information
Information We Collect:
– Personal Details: Name, address, email, phone number, and date of birth.
– Health Information: Medical history, treatment plans, and progress notes.
– Payment Information: Credit card numbers, billing address, and transaction details.
How We Collect Information:
– Directly from You: Through forms, appointments, and direct communication.
– Automatically: Via cookies and other tracking technologies when you visit our website.
How We Use Information:
– To provide and manage psychiatric services.
– To communicate with you regarding appointments, treatment plans, and other relevant information.
– To process payments and manage billing.
– To improve our website and services.
How We Store Information:
– Personal information is stored securely in our electronic health record system and billing system.
– Data is encrypted and access is restricted to authorized personnel only.
2. Data Retention
Retention Periods:
– Medical Records: Retained for a minimum of seven years after the last patient interaction, in accordance with legal requirements.
– Payment Information: Retained for the duration of the billing process and as required for financial records.
– Communication Data: Retained for a period of one year.
3. Data Security
Protection Measures:
– We employ industry-standard security measures including encryption, firewalls, and secure servers.
– Regular audits and updates are performed to maintain data security.
– Access to personal information is limited to authorized personnel only.
4. Consent
Obtaining Consent:
– We obtain explicit consent for collecting personal and sensitive information.
– You may withdraw consent at any time by contacting us.
5. Sensitive Information
Protection of Sensitive Information:
– Credit card numbers and other sensitive financial information are encrypted and processed through secure payment gateways.
– Health information is protected under HIPAA (Health Insurance Portability and Accountability Act) compliance guidelines.
6. Communication Data
Collection and Use:
– IP Addresses: Collected to help diagnose problems with our server and to administer our website.
– Browser Data: Used to analyze trends, track user movements, and gather broad demographic information.
– Cookies: Used to enhance user experience, remember preferences, and provide personalized content.
Processing and Usage:
– Communication data is used solely for the purposes of improving our services and website functionality.
7. Data Subject Rights
Your Rights:
– Access: You have the right to request access to your personal information.
– Correction: You have the right to request corrections to your personal information.
– Deletion: You have the right to request deletion of your personal information, subject to legal and contractual obligations.
– Objection: You have the right to object to the processing of your personal information.
– Portability: You have the right to request the transfer of your personal information to another service provider.
Our Commitment:
– We are dedicated to upholding your rights as a data subject.
– Requests regarding personal data will be handled promptly and transparently.
For any questions or concerns about our privacy practices or to exercise your rights, please contact us at:
– Credit card numbers and other sensitive financial information are encrypted and processed through secure payment gateways.
– Health information is protected under HIPAA (Health Insurance Portability and Accountability Act) compliance guidelines.
6. Communication Data
Collection and Use:
– IP Addresses: Collected to help diagnose problems with our server and to administer our website.
– Browser Data: Used to analyze trends, track user movements, and gather broad demographic information.
– Cookies: Used to enhance user experience, remember preferences, and provide personalized content.
Processing and Usage:
– Communication data is used solely for the purposes of improving our services and website functionality.
7. Data Subject Rights
Your Rights:
– Access: You have the right to request access to your personal information.
– Correction: You have the right to request corrections to your personal information.
– Deletion: You have the right to request deletion of your personal information, subject to legal and contractual obligations.
– Objection: You have the right to object to the processing of your personal information.
– Portability: You have the right to request the transfer of your personal information to another service provider.
Our Commitment:
– We are dedicated to upholding your rights as a data subject.
– Requests regarding personal data will be handled promptly and transparently.
For any questions or concerns about our privacy practices or to exercise your rights, please contact us at:
Smile Psychiatry
2185 West Main Street Suite A209
Lehi, Utah 84043
contact@smilepsychiatry.com
Thank you for trusting Smile Psychiatry with your care. We are committed to protecting your privacy and ensuring the security of your personal information.
2185 West Main Street Suite A209
Lehi, Utah 84043
contact@smilepsychiatry.com
Thank you for trusting Smile Psychiatry with your care. We are committed to protecting your privacy and ensuring the security of your personal information.
